We are currently collaborating with a company offering Irish gifts, deeply rooted in the rich cultural heritage of Ireland. With a wide array of authentic products, it brings the spirit of Ireland to a global audience. Together, we are hiring a Digital Retention Specialist.

We are looking for a candidate with an entrepreneurial spirit and a track record of successfully overseeing email marketing campaigns. In this role, you will have the chance to develop retention strategies and systems from scratch. The company is experiencing its expansion, making it an exciting time to join the growing team!

What is in it for you?

Competitive salary | Interesting projects | Growth trajectory | Hybrid working arrangement


  • Develop and implement customer retention and revenue targets strategy.
  • Enhance the CRM platform for effective data capture throughout the customer lifecycle.
  • Maximise LTV cost-effectively through data-driven quarterly and monthly retention plans.
  • Gain excellent understanding of the customer and their traits in relation to the product offering.
  • Develop segmentation models and customise customer messaging for improved engagement and retention.
  • Build and manage an email marketing program, audience segmentation, and automation to boost customer retention and LTV.
  • Collaborate closely with internal teams to improve website user experience and post-purchase customer service, ultimately increasing customer lifetime value.
  • Drive creative concept development to convert and engage customers, working with both in-house and external design and marketing resources when necessary.
  • Regularly produce KPI reports, including detailed campaign analysis.


  • A degree in computer science, digital marketing and/or eCommerce.
  • Over 4 years of experience driving retention initiatives in a global B2C online environment.
  • Exceptional verbal and written English communication skills.
  • Strong expertise in digital CRM, email marketing, and Google Analytics.
  • In-depth understanding of strategies to enhance customer LTV.
  • Prior experience in marketing automation, email marketing, direct marketing, and user segmentation.
  • Problem-solving mindset and team spirit.
  • Ability to develop effective retention campaign strategies to achieve targets.
  • Track record of delivering user-facing online projects.

In addition to the qualifications mentioned above, we are seeking an analytical thinker with a data-driven decision-making approach. The ideal candidate will be proficient in data analysis and skilled at presenting findings to various stakeholders.

If you check the boxes and like the idea of a new career step, apply via Prosperity straight away!

Apply Now