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BTL Promotional Client Services Manager

  • Salary: Negotiable
  • Location: Dublin City Centre
  • Job Number: BBBH6951
  • Status: Permanent
  • Experience: 2 - 3

Our client is one of the top Promotional Marketing / Tech companies in Ireland. 

They work with most of the major Irish brands across different industries such as Retail, Banking, Utilities, Telecom, etc.

Due to continued growth, they are now looking to hire a Client Services Manager.

The successful applicant for this role will be tasked with managing and developing a key client portfolio of existing brands, and also contribute to the ongoing development of the Agency.

This role represents a great opportunity for a Client Services Manager to work closely with several top Irish brands - being the main point of contact, and maintaining and developing strong & long-term relationships.

Main responsibilities

  • Manage and develop a portfolio of key client accounts in different industries
  • Build up and present the best strategic recommendations to your clients
  • Be the main point of contact for all of your clients
  • Take initiatives and generate fresh ideas in order to help them reach KPIs and reach new audiences, acquire new customers, engage and retain them
  • Coordinate all business activities, supervising delivery and make sure all deadlines and budgets are adhered to
  • Manage a team of 2 project managers
  • Manage budgets
  • Analyse results and performance
  • Publish frequent reports internally and to clients
  • Participate in new business pitches

 

Key Requirements

  • 5+ years' experience in Client service role (ex: Account Manager, Account Director) ideally within a Marketing Agency
  • Excellent knowledge of BTL Marketing especially Promotional Marketing, Retail Marketing, Loyalty Scheme, Consumer Acquisition, Customer Engagement, etc.
  • Team Management: proven experience managing at least 1 or 2 direct reports
  • Strong communication & presentation skills
  • Commercially savvy
  • Strong Negotiator

 


If you feel this role is the right fit for you please apply or make contact!:)

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